Problem is now resolved but it still left me out of pocket. To all those people that think that getting angry with people is wrong let me tell you something. I'm a salesman and I've been one for a long time now, succesfully I might add. I'm a big bloke but very gentle and pleasant with people and I always try and help. People trust me to get the job done and I've built a good reputation in my field for all the above. I treat everybody with respect and expect a bit of respect back, so when I say I got angry with someone it means that every possible line of communication had broken down and intense frustration had set in. Why be a doormat for these people to wipe their feet on? I agree it probally didn't do any good, but boy I sure felt better for giving them something to chew on, and by telling you guys perhaps some notice will be taken.